Welcome to C2G Logistics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our platform, you agree to the terms of this Privacy Policy.
1 Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Payment details (processed securely via third parties)
b. Order Information
- Product links and descriptions
- Order history
- Shipping details
- Transaction records
c. Technical Information
- IP address
- Device type
- Browser type
- Pages visited
- Usage data
2 How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about orders and updates
- Provide customer support
- Improve our platform and services
- Prevent fraud and ensure security
- Comply with legal obligations
3 How We Share Your Information
We may share your information with:
a. Suppliers and Partners
To complete purchases and shipping processes.
b. Logistics Providers
To deliver your items from China to Ghana.
c. Payment Providers
To securely process transactions.
d. Legal Authorities
If required by law or to protect our rights.
We do not sell your personal information to third parties.
4 Data Security
We implement appropriate security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5 Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Maintain records
- Comply with legal requirements
6 Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Object to certain uses of your data
To exercise these rights, contact us using the details in Section 12.
7 Cookies and Tracking Technologies
We may use cookies to:
- Improve user experience
- Analyze platform usage
- Remember user preferences
You can disable cookies in your browser settings.
8 Third-Party Links
Our platform may contain links to third-party websites (e.g., Taobao, 1688). We are not responsible for their privacy practices.
9 International Data Transfers
Your information may be transferred to and processed in countries outside Ghana, including China, as part of our service operations.
10 Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
11 Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: