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Privacy Policy

Your privacy is important to us. This policy explains what information C2G Logistics collects, how we use it, and the rights you have over your personal data.

Effective Date: April 16, 2026

Welcome to C2G Logistics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our platform, you agree to the terms of this Privacy Policy.

1 Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (processed securely via third parties)

b. Order Information

  • Product links and descriptions
  • Order history
  • Shipping details
  • Transaction records

c. Technical Information

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Usage data

2 How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders and updates
  • Provide customer support
  • Improve our platform and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3 How We Share Your Information

We may share your information with:

a. Suppliers and Partners

To complete purchases and shipping processes.

b. Logistics Providers

To deliver your items from China to Ghana.

c. Payment Providers

To securely process transactions.

d. Legal Authorities

If required by law or to protect our rights.

We do not sell your personal information to third parties.

4 Data Security

We implement appropriate security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5 Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Maintain records
  • Comply with legal requirements

6 Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Object to certain uses of your data

To exercise these rights, contact us using the details in Section 12.

7 Cookies and Tracking Technologies

We may use cookies to:

  • Improve user experience
  • Analyze platform usage
  • Remember user preferences

You can disable cookies in your browser settings.

8 Third-Party Links

Our platform may contain links to third-party websites (e.g., Taobao, 1688). We are not responsible for their privacy practices.

9 International Data Transfers

Your information may be transferred to and processed in countries outside Ghana, including China, as part of our service operations.

10 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.